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THE NEW ERA IN RELATIONS WITH CUSTOMERS.

We aren’t some boring Call Center.
We are CONTACT HERO.

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WHY ARE WE THE BEST? CHECK.

CONTACT HERO

BORING CALL CENTER

WHY ARE WE THE BEST? CHECK.

CONTACT HERO

BORING CALL CENTER

  • Spontaneous calls based on many practical tips
  • Our customers are really kind - rude phone calls are extremely rare
  • Regular trainings carried out by leaders
  • A satisfying basic pay + benefits and promotions
  • Competitions and valuable prizes, for example trips abroad
  • Creativity is an asset, we appreciate every new ideas!
  • ONE BIG TEAM! We are a group of ambitious and fun people
  • Rigid instructions how to make a phone call, often read from a script
  • Talks with people who don’t expect a call and it bothers them
  • Boring and complicated regulations you must follow
  • Low salaries
  • Routine work without any benefits and prizes
  • Treating employees superficially – as "talking machines"
  • No real bonds and constant staff turnover

FREQUENTLY ASKED
QUESTIONS.

FREQUENTLY ASKED
QUESTIONS.

What really is Contact Hero?

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Contact Hero is a new era in call center. We break the pattern and create a well-connected network, in which the relation is not only a word, but the goal of every minute of work.

What are working hours in Contact Hero?

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We work from 9 am to 7 pm, but each employee chooses when he/she wants to be a hero ;). Everyone appreciates our flexible hour schedule.

Is Contact Hero a global company?

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Yes. Although we are Polish company, we contact with countries all over Europe. We are in direct contact with Poland, Croatia, Spain, Germany, Italy, Slovakia, Slovenia, Czech Republic, Lithuania, Hungary or Austria. Workers speaking foreign languages are a precious part of our team.

What are working conditions and is there a possibility of promotion

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During the trial period our employee usually gets a job contract and then has the option of receiving an employment contract. Our payment conditions are hard to beat and therefore very attractive. Benefits, commissions, solid basic pay and the possibility of promotions are a permanent part of Contact Hero activities.

Do I need to have professional experience to work in Contact Hero?

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Not necessarily! Of course experience is always a valuable asset. However, creativity, boldness and erudition are more important. If you have never worked in this kind of work, but you feel that you have a knack for it, it is worth to apply!